Debts Settlement

Overdue debts – Overdue demands’ settlement solutions

We provide you with the opportunity of settling your overdue debts. Let us find together a solution that best suits your needs.

Settling your overdue debts is a sustainable solution, as it enables their regular repayment. As to the process, at NBG you enjoy a series of exclusive benefits, such as:

  • Personalized service, according to your needs 
  • The creation of a mutually accepted solution 

Meanwhile, we are committed to continuously ameliorate our debts settlement services so that your needs are always successfully met, acting in accordance with the Framework of Regulations and the current credit policy of our Bank.

The overdue debts settlement concerns the following categories of services/products:

  • Housing loans
  • Consumer loans & credit cards
  • Credit Products of Small and Medium-sized Enterprises (SMEs)

In brief:

  • Settlement of overdue debts
  • Personalized service
  • Finding of a mutually accepted solution

 

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Do you want more information?

Through the personalized settlement programs that our Bank offers. In case you meet the needed criteria, you are provided with the opportunity to settle on a new installment, which will be fitted to your current financial profile.

For the settlement of your overdue debt, you can:

  • Visit one of our 16 branches, that are staffed with specialized professionals, who will cater to your needs. Alternatively, you can always visit any branch that is of best service to you.
  • Contact our Overdue Debts Department at 210 4859000, Monday to Friday, 09:00 – 17:00.
  • Fill in the following Debt Settlement Application Form.
For the submission and evaluation of your request, you can reach out to one of the aforementioned contact alternatives.
For further details about the loan rate and expenses, click here

Documentation for Consumer and Mortgage Debt Settlement

  • Valid ID card or passport 
  • Ε1 – Income Tax Return and Tax Clearance Certificates for the last two financial years 
  • Most recent certificate of monthly salary (or recent evidence of pension payment) in the event of a recent reduction in income
  • Last financial year’s ENFIA Clearance (or E9 Property Declaration Form, in the event your property status has changed after the issuance of the latest ENFIA Clearance)

 

Documentation for the settlement of debts of SMEs or borrowers whose income derive from business activity

  • Valid ID card or passport
  • Ε1 – Income Tax Return Forms for the last three financial years
  • Income Tax Clearance Certificate for the last financial year
  • Last financial year’s ENFIA Clearance (or E9 Property Declaration Form, in the event your property status has changed after the issuance of the latest ENFIA Clearance)

 

For firms that keep single entry books:

  • Ε3 tax forms for the last 3 years
  • Available periodic VAT returns (Φ2) of the current year and corresponding periodic VAT returns of the previous year

 

For firms that keep double entry books:

  • Balance sheets for the last three years plus annexes
  • Post closing trial balance of secondary accounts for the previous financial year signed by an accountant
  • Trial balance of secondary accounts for the last month and the respective period of the previous year, signed by an accountant
 

For your request’s evaluation, you can contact our Bank through the following options:

  • Visit one of our 16 branches that are staffed with specialized professionals who will cater to your needs.
  • Contact our Overdue Debts Department at 210 4859000, Monday to Friday, 09:00 – 17:00.
  • Fill in the following Debt Settlement Application Form via nbg.gr

You can be further informed regarding the Process of Delays Resolution according to law 4224/2013, as amended and in force in the current Code of Conduct.

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