Online Booking Appointment

How can we help?

For anything you want to know, ask, or get, we are here for you. Depending on your banking needs, you can:

Schedule an appointment with a branch

Find answers to your questions online

Contact a specialized representative by phone

For anything you need, you have access to our chatbot, Sophia, at any time.

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Do you have any questions?

How do I schedule an appointment (phone or branch visit) through Internet Banking?

You can schedule your appointment online by following these steps:

Log in to Internet Banking.
From the Services section, select the Appointment & Customer service.
From there, you can choose either the nearest branch to you or the desired branch.
Once you make the selection, you can schedule your appointment at that specific branch, either by visiting in person or via telephone communication. In either case, you will need to select the service category you require, the subject, the date, and the suggested time. Once you confirm your appointment details and successfully complete the scheduling, you also have the option to add the appointment to your personal calendar.
The appointment will be finalized.