The new Dual. card is an innovative product that offers you the possibility to choose each time to use its debit or credit functionality, granting you, in this way, freedom and flexibility when conducting transactions. Make your day-to-day purchases easily and quickly, while earning substantial privileges, with your new card, which is crafted from recyclable material.

Specifically, you can:

  • Choose between using its debit or credit functionality during transactions according to your needs
  • Automatically participate in the Go For More rewards program
  • Monitor and manage your card online, no matter where you are
  • Benefit from complimentary travel insurance
  • Accumulate your tax-free allowance
 
 
Dual Debit Card

In brief:

  • Direct billing to your account  
  • Contactless transactions 
  • Secure online purchases  
  • Go For More rewards 
  • 2.000 Go For More points with the first purchase using the credit functionality

Contactless Transactions

When performing contactless transactions at POS/ΑΤΜ/APS terminals, only the debit functionality of the card is used.  

Transactions by inserting the card

By inserting your card into a(n) POS/ΑΤΜ/APS terminal, you can choose among its debit and credit functionality, provided that your card's credit limit has been activated (following your relevant application).

Payments via e-wallets

On e-wallets, the two functionalities of the Dual card are displayed as two distinct cards.
 You can use the functionality you want by selecting the respective card.
 

Online purchases

You can use the functionality you want by selecting the respective card No. and entering the CVC. 

4-digit PIN

The same 4-digit PIN is applied for both functionalities of the Dual card (debit or credit).

Digital Banking

On Digital Banking, the two functionalities of the Dual card are displayed as two distinct cards.
 You can manage the functionality you want by selecting the respective card.
 

The Dual Mastercard in detail

By using the Dual card, you can: 

  • Participate in the Go For More  rewards program, earning points with every purchase at thousands of partner businesses. Learn about the program's terms and special conditions.
  • Acquire complimentary travel insurance. 
  • Experience the convenience of making payments through digital wallets such as Apple Pay, Google Pay, Xiaomi Pay & Garmin Pay
  • Monitor and manage your card online through Digital Banking. 
  • Safely make online purchases with the Mastercard® Identity CheckTM service (Strong Customer Authentication for e-commerce transactions). 
  • Benefit from features like standing orders for bill payments to businesses and organizations.
  • Build your tax-free allowance. 


Moreover, by obtaining a credit limit, you gain the following additional benefits: 

  • Earn 2,000 Go For More points with your first purchase. 
  • Save money with preferential purchase interest rates for the first 6 months. 
  • Take advantage of a balance transfer program for credit cards from other banks to the National Bank of Greece credit card, offering favorable interest rates.
  • Repayment of public debts in 12 interest-free installments. 
  • Benefit from convenient repayment methods (automatic payment, internet/mobile banking, ATMs, stores, APS, phone banking, Hellenic Post). 
  • Gain immediate and continuous access to copies of your statements through the complimentary i-bank statements service.
 
 
Please read the following pre-contract and contract forms for more information about the Dual card. 

Pre-contract Information and Terms of Use
 
Read below the Terms as well as more information about your insurance package.

• Travel Insurance: Pre-contract information, Terms of use, IPID Information Form
Insurance Intermediary Form
To find out about the Dual card's interest rate and other charges, click here.
 
Get the new Dual card, either directly at one of the branches of the National Bank of Greece, or through Digital Banking, if you have codes.

Do you want more information?

When you visit a Branch to get your card, you can apply for a credit limit at the same time. If you already hold a Dual card with only its debit function activated, you can apply for a credit limit at any time, either by making an appointment at the Branch that serves you and presenting the necessary documents, or through Internet Banking if you have access credentials, or by calling 210 48 48 484.

Note that the granting of a credit line is done at the discretion of the Bank and is in accordance with the Bank's credit policy.

 
If you wish and meet the Bank's criteria, you can request a credit limit for your card. The credit limit is set by the Bank, following an assessment of your creditworthiness.
You are not under obligation to activate the credit functionality of your Dual card, as it can be issued with only the debit functionality activated providing you in any case with significant privileges.  
 

The first time you use your card through the ATM Network of the National Bank of Greece, select "Card Activation" from the menu. In addition, you can activate your card by telephone via the Contact Centre for residents of foreign and remote areas.
The activation transaction can be carried out either through the debit or credit function of the card.
Upon completion of the card activation through one of the two functionalities, then the other functionality is automatically activated. However, activation of the card's plastic for the credit functionality does not equate to the ability to use the card, as your application and the Bank's approval is required to assign a credit limit.

If you forget or block your PIN, you can easily recover it:
Through Internet Banking, select ΡΙΝ Management and then Unlock ΡΙΝ
Through Μobile Βanking, select Card Management and then Unlock ΡΙΝ
By calling +30 210 48 48 484

It's easy to get a Dual card online

User login

If you are a registered user, log in to Digital Banking and from the home page go to the Cards" section and select" Get a new card ". You will not need to submit any supporting documents during the process.

Card selection

Then, from the card options that appear, select the debit card you want.

Terms acceptance
Next, you select the account with which you want to connect your new card and you are informed of and accept the pre-contractual information, product terms and conditions and other forms.
Address choice
After that, you enter your contact details and select the address to which you want to receive your card.
OTP input
Now, confirm your details and enter the OTP to complete the process.
Completion
Finally, after the transaction is completed, you can print the receipt.

What supporting documents do I need?

  • Identity card or passport
    Your ID card or passport must be valid.
    Tell me more

The Cards of Life

Γιώργος Καπουτζίδης

How many life experiences can start with a single card?

 

Join us through a journey of  unexpected encounters, surprising actions, and spontaneous moments with Giorgos Kapoutzidis as the host of beloved guest! 

 

Discover the experiences!

Even more options for your ATM transactions!

For your convenience, the NBG Network ATMs that have a touch screen also allow contactless transactions with your NBG cards.

For your convenience, the NBG Network ATMs that have a touch screen also allow contactless transactions with your NBG cards.

In addition, you can carry out your payments easily and securely by scanning the payment details via barcode/QR-code.

Find out more
 
Find an ATM 

 

Everything you need to know about your card transactions abroad

Get to know all the available options when making transactions abroad using a National Bank of Greece credit, debit or prepaid card.

Go For More

Go For More: earn points, earn euros!

Transactions with your credit card, payment of your bills, insurance of your vehicle, consistent repayment of your loan installments, purchases at the partner businesses with your debit or prepaid card, and much more. These are all ways in which you earn points and redeem them in more than 7,500 partner businesses throughout Greece. This way you pay less or not at all!
Tell me more
Next by NBG

Next, the new app for stress-free banking, designed exclusively for young people

Next makes it easy to manage your money, with tips, draws, offers, gifts and smart tools to achieve your financial goals... whatever they are! In finance, you are no longer alone. Next. Money management made chill.
Learn more about Next

More digital capabilities for you

Download the NBG Mobile Banking app

The NBG Mobile app gives you a host of benefits, from bill payments and shopping to transactions and managing your housing loan. Download the app to your iPhone or Android and simplify your transactions.
Download the NBG Mobile Banking app

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