The new Dual Mastercard card is an innovative product that offers you the possibility to choose each time to use its debit or credit functionality, granting you, in this way, freedom and flexibility when conducting transactions. Make your day-to-day purchases easily and quickly, while earning substantial privileges, with your new card, which is crafted from recyclable material.
Specifically, you can:
By using the Dual Mastercard, you can:
Moreover, by obtaining a credit limit, you gain the following additional benefits:
When you visit an NBG branch to issue your card, you can also apply for a credit line, and when carrying out payments you can choose either the debit or the credit functionality at checkout.
If you already hold a Dual Mastercard with only the debit functionality activated, you can apply for a credit line at any time, by arranging an appointment with your branch and submitting the required documentation. Note that the granting of a credit line is done at the discretion of the Bank and is in accordance with the Bank's credit policy.
If you meet the Bank’s credit criteria, you can apply for a credit line on your card. The credit line of your card is set by the Bank following assessment of your credit standing, the maximum credit line being € 4,000.
Upon carrying out your first card transaction at any NBG ATM, select “Card Activation” from the menu. For people residing abroad or in remote areas, there is also the option to activate the card by phone through NBG's Contact Center.
Activation can be carried out through the debit or the credit functionality of the card. Following the card’s activation through either of the two functionalities, the other functionality is automatically activated. However, activation of the card in respect of its credit functionality doesn't automatically mean that the card can be used as such, since your application for the credit functionality, the Bank’s approval, and activation of the credit line need first to have been set up.
If you're a registered Digital Banking user, you should:
• “Freeze” your card to temporarily deactivate it and, if the card is found, you can then reset it by selecting “Unfreeze Card”
• Declare loss/theft
Alternatively, you should immediately call NBG’s Contact Center at +30 210 48 48 484, 24/7.
You can easily manage your card through Digital Banking and carry out the following actions, such as:
• Activation/ deactivation of the cash withdrawal option, carry out contactless and/or online transactions, transactions abroad, etc.
• Freeze Card/ Unfreeze Card
• Card reported as lost/stolen
• Link-up account through which payments are made
How many life experiences can start with a single card?
Join us through a journey of unexpected encounters, surprising actions, and spontaneous moments with Giorgos Kapoutzidis as the host of beloved guest!