Cards - FAQs

Find the answers you need about your cards.
Do you need more information? Send us your question.

For a debit / credit / prepaid card: You can receive information about the documents you have to procure in order for us to validate your details (home address, contact details, etc.) by reading the information document “Have you introduced yourself? If not..., do it now”. Additional documents may be required, depending on your financial/trading profile. 

For the Agrocarta Debit Mastercard: If you are a Basic Financial Support for agricultural activities through OPEKEPE / the Ministry of Rural Development and Food, you must visit an NBG branch to activate the “Financial Support for Farmers” account and submit an application for an overdraft facility.

If your application is approved, you can also request the issuance of the Agrocarta. You can receive information for the required documentation from your NBG branch. 

For a debit / credit / prepaid card: You can apply through the Digital Banking service for debit / credit and prepaid cards. If you are not an Digital Banking user, you can always visit one of NBG’s branches. 

For the Agrocarta Debit Mastercard: Your overdraft facility application must be approved first. If approved, you can visit an NBG branch to submit an application for the issuance of the card. 

You can activate your card through the Digital Banking service, via NBG’s ATMs and via our Branches (appointment required).
You can submit your application by calling at +30 210 48 48 48 4 (every working day from 8:00-16:00) or at any of NGB’s Branches.
In order to start earning rewards, you have to enroll with the go4more program first: 1) through the mobile app, 2) through the Internet Banking service, 3) through our call center (+30 210 48 48 48 or 4) through our branch network. Find the information you need here
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