You have the option to cover all your cards¹ with one plan except for Business MasterCard (credit) and debit MasterCard (debit for legal entities), which do not participate in the plan.

In order to receive the following benefits, you have to be between 18 and 70 years old and own an NBG debit, credit or prepaid card:

Additionally, you get an Accidental Death Insurance coverage amounting to €300.

¹ Definition of Card: Credit (including Prepaid card) or debit card of the Insured, which has been issued by National Bank of Greece SA and is of any form (e.g. card with or without a material substrate (plastic), virtual card or card that has been digitized in an activated digital/electronic wallet connected to the Insured's Mobile Phone Device or to a watch with relevant functions (smartwatch) of the Insured, for contactless transactions).

(*) In order to receive the mobile phone and any unauthorized telephone calls cost coverage, the connection number must be registered in the name of the insured person.

The above coverages apply worldwide, on a 24/7 basis, except for the Purchase protection coverage, which is only valid for items purchased in Greece.

Click here and here to find out more information regarding the features, coverages, detailed terms and conditions, as well as the exceptions of the insurance plan or visit one of our branches and receive detailed information from our qualified NBG staff, certified in insurance intermediation services.

The information you need.

In the following documents you will find all the information you may need.

• Insurance intermediary general information form
• Insurance product information document - Cards
• Terms and conditions of group insurance Full Wallet Protection
• Precontractual information - Full Wallet Protection

The product is addressed to customers who are permanent residents of Greece, aged 18 to 70 years old, and holders of a credit or debit or prepaid card of the National Bank of Greece, and consider the risk of theft of their card and the cost of replacing their personal belongings in case of theft together with the card to be important.

The information above is purely informative and does not replace the precontractual information provided under current legislation or the insurance contract and its general and specific terms. Complete precontractual and contractual information for the specific product is available at NBG's branch network and electronically, in the case of programs available via Internet and/or Mobile Banking.

The insurance plans have been set up by Ethniki General Insurance and are distributed by National Bank of Greece SA, 86 Aiolou Street, 10559 Athens, Company Reg. No.: 311481.  For more information click here.

The distribution of the insurance plans is only provided by qualified NBG staff certified to provide insurance intermediation services. The Bank is registered with the Special Register of Athens Chamber of Tradesmen under Reg. No. 1028 as an insurance agent. The Special Register data are published on the electronic platform "Single Information Point for Active Insurance Intermediaries”, where you can verify the registration at the Special Register.

There is a specific and simple procedure for your compensation. The incident must be reported to the Department for the management of card insurance claims and payment protection programs, of the reinsurer who acts in the name and on behalf of A.E.E.G.A. "Ethniki General Insurance", by phone at +30 210 3380850, Monday-Friday 09: 00-17.00. Also, the loss of the card / cards must be reported to the competent department of the bank at +30 210 48 48 484. Finally, it is necessary to submit a report to the Police Authority within 48 hours from the determination of the Damage.