Digital Services

Secure your cards & bank accounts online

Manage the security settings from your mobile or desktop in a flash.
Cards & account settings online management

Secure your accounts and cards in just a few steps

At any time, from wherever you are, using the security settings in Digital Banking, you can freeze your cards and accounts or lock charges for various transactions. Enjoy great flexibility in your banking activities, make money transfers or buy things online, while keeping yourself safe from phishing and cyber scams. 
 

Lock/unlock money transfers to NBG accounts

Lock/unlock money transfers to other Banks in Greece

Lock/unlock money transfers to other Banks abroad

Lock/unlock standing orders from my account

Lock/unlock money transfers to NBG accounts

Lock/unlock money transfers to other Banks in Greece

Lock/unlock money transfers to other Banks abroad

Lock/unlock standing orders from my account

Block/unblock money transfers to NBG
Block/unblock money transfers to Greek banks
Block/unblock money transfers to banks abroad
Block/unblock standing orders

Manage the security of your accounts

User login
If you're already a registered user, sign in to our Digital Banking and on the homepage click on “Accounts”, then select the account you wish to manage and click on “Security management”.
Security settings
Please choose the types of transactions you wish to activate/deactivate on your account and maximize your security. 
Enter OTP
Confirm the details entered and then enter the OTP to complete the process.

Manage my card online

Manage your card settings or redefine the settings whenever you wish, from your mobile or desktop.
Freeze my card
Unlock PIN
Report loss/theft
View my card CVV
Freeze/unfreeze my card for online transactions, ATM withdrawals, POS transactions, contactless transactions, transactions abroad, magnetic stripe transactions.
Manage my purchase limits and contactless transactions

Manage your cards

User login
If you're already a registered user, sign in to our Digital Banking and on the homepage click on “Cards”, then select the card you wish to manage and click on “Security management”.
Security settings
Select the functionalities you wish to activate/deactivate and heighten your card security.
Complete the process
You have successfully completed security management of your card.

Do you want more information?

The security settings are exclusively user-level managed and continue to be carried out regularly by the other co-beneficiary/ies of the joint account. The user shall accept the relevant informative clause, and then manage the settings he wants.

The security settings that can be modified online apply to money transfers to accounts held with NBG and other banks. They do not affect

  • payments to businesses (PPC, Cosmote, etc.)
  • existing standing orders / transfers
  • payments via mobile phone number (IRIS payments)
  • debit card transactions.
 
Yes. Apart from blocking/ unblocking different transactions, you can also set different limits per transaction.

Enjoy the ease and convenience of Digital Banking

Mobile app

Simply go to your phone's app store and download the NBG app.
App StoreGoogle PlayHuawei AppGallery

Internet Banking

Sign up to manage your transactions, monitor your accounts, and get lots of online features.
Sign up today

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Our customer service team is here for you

Our highly trained team is waiting to answer any questions you may have, in person or by phone.  
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