Digital Services

Secure your cards & bank accounts online

Manage the security settings from your mobile or desktop in a flash.

Cards & account settings online management

Secure your accounts and cards in just a few steps

At any time, from wherever you are, using the security settings in Digital Banking, you can freeze your cards and accounts or lock charges for various transactions. Enjoy great flexibility in your banking activities, make money transfers or buy things online, while keeping yourself safe from phishing and cyber scams.

Did you know there's a simpler way to unlock your Digital Banking?

All you have to do is call +30 210 4848484 from your mobile phone and say the word "Unlock". So simple!

Tell me more

Lock/unlock money transfers to NBG accounts

Lock/unlock money transfers to other Banks in Greece

Lock/ unlock money transfers to mobile phone numbers (IRIS online payments)

Lock/unlock money transfers to other Banks abroad

Lock/unlock standing orders from my account

Lock/unlock money transfers to NBG accounts

Lock/unlock money transfers to other Banks in Greece

Lock/ unlock money transfers to mobile phone numbers (IRIS online payments)

Lock/unlock money transfers to other Banks abroad

Lock/unlock standing orders from my account

Block/unblock money transfers to Greek banks

Block/unblock money transfers to banks abroad

Manage the security of your accounts

User login

If you're already a registered user, sign in to our Digital Banking and on the homepage click on “Accounts”, then select the account you wish to manage and click on “Security management”.

Security settings

Please choose the types of transactions you wish to activate/deactivate on your account and maximize your security.

Enter OTP

Confirm the details entered and then enter the OTP to complete the process.

Furthermore, when performing transfers to other domestic banks (Piraeus Bank and Eurobank), you will now be able to see all the account beneficiaries of the other bank with concealed information, after entering the IBAN.

Manage my card online

Manage your card settings or redefine the settings whenever you wish, from your mobile or desktop.

Freeze my card

Unlock PIN

Report loss/theft

View my card CVV

Freeze/unfreeze my card for online transactions, ATM withdrawals, POS transactions, contactless transactions, transactions abroad, magnetic stripe transactions.

Manage my purchase limits and contactless transactions

Manage your cards

User login

If you're already a registered user, sign in to our Digital Banking and on the homepage click on “Cards”, then select the card you wish to manage and click on “Security management”.

Security settings

Select the functionalities you wish to activate/deactivate and heighten your card security.

Complete the process

You have successfully completed security management of your card.

"Account lock": a new feature at your fingertips

Another strong security feature is now available via Internet & Mobile Banking. Through the Internet Banking Log In page or from the "User Profile" section, and through the Mobile Banking login page (before the login) the new "Account lock" option allows you to "lock" your account in case you find or suspect that your information has been intercepted.

So:
• Your account is locked immediately
• Your active Internet and Mobile Banking connections are interrupted
• The account is disconnected from all devices
• Your data is deleted from all browsers

Account Unlocking is done only after contacting 2107727440.

Do you want more information?

What do I need to know in case the account is joint and there are more co-beneficiaries?

The security settings are exclusively user-level managed and continue to be carried out regularly by the other co-beneficiary/ies of the joint account. The user shall accept the relevant informative clause, and then manage the settings he wants.

Do the security settings apply to all money transfers or payments carried out through the account?

The security settings that can be modified online apply to money transfers to accounts held with NBG and other banks. They do not affect