Customer Onboarding

Download the Mobile app, subscribe to Digital Banking and open your first account with us online, without visiting a branch.

With one application, you get a host of benefits.

Digital Banking

By downloading the Mobile app, you get your codes and you register to Digital Banking, wherever you are.

Account

After that, you can open your first NBG account from your mobile easily, without visiting a branch.

24/7

By completing the procedure, you will be able to carry out transactions or pay installments anytime you want.

Download the NBG app now

Go to your phone’s app store and download the app to enjoy a host of online features.

Get started with NBG in just a few steps

Step 1: Personal details

If you log in using the eGov-KYC service and agree to provide your data, the application will retrieve your personal data registered in eGov-KYC. Alternatively, we will need some of your personal information, such as your contact telephone number and e-mail address.

Step 2: Tax information & address

If you have logged in through the eGov-KYC service, then the application will retrieve your tax information and home address from there. Alternatively, you can upload:

Tax Statement or, if you do not have a Tax Statement for the last two years, your Tax Return Certificate
If your address is different from the one on the Statement of Account or the Taxpayer's Tax Identification Number (TIN) Issue Certificate, a recent utility bill.

Step 3: Financial profile & occupation

The process is almost complete! Complete your financial/professional profile questionnaire by answering simple questions. If you have logged in through the eGov-KYC service, you will not need to upload any document to confirm your occupation! Otherwise, if you are a student or employee, select your status and upload your student pass or proof of employment.

Step 4: Create a password

All that's left is to create a secure password for Digital Banking. Remember that your username is the e-mail you provided at the beginning of the process.

Step 5: Identification via video call

This step completes your identification through a short video call with a representative. Tip: Be in a quiet area with good lighting and a strong internet connection. Be sure not to wear glasses or anything that hides your face.

Step 6: Sign, and you're done!

Do you want more information?

How can I register for Mobile Banking?

It is an easy step by step process:

Download the Mobile Banking app and tap on ’Register now.
Tap on ‘Get i-bank codes’
Confirm the mobile phone number you have given us and enter your email, which will also be your username.
Enter your debit card details.
Create your Mobile Banking password.