Transaction Security Code

Additional Transaction Authentication Factor (3FA). Discover an additional way to identify yourself with the Transaction Security Code for transactions that exceed €1,000/day in total.
Transaction Security Code

Three-factor authentication, enhanced security

For greater security of your transactions, from 25th August 2023, an additional identification step is added for transactions exceeding €1,000/day in total with the Transaction Security Code (3 Factor Authentication - 3FA).

You can view the 3 safety valves in detail below.

Three-step authentication to secure your transactions (3FA)

Login with Digital Banking credentials

The 1st step for your identification is entering your Digital Banking codes  (Username and Password) and confirm them through biometric features when this functionality is enabled on your device.

One-time Password (OTP)

Then the 2nd is the One-Time Password (OTP) you receive via SMS/Viber or push notification each time you perform a transaction from your computer or mobile device. 

Transaction Security Code

Finally, the 3rd step we created for your security is the new Transaction Security Code required to confirm and complete your transactions when they exceed a total of €1,000/day.

In which transactions can the Transaction Security Code be used?


Monetary & Non-monetary Transactions that cumulatively exceed €1,000/day

Transfer to NBG account (individual and bulk)
Transfer to a domestic bank account (individual and bulk)
Transfer to a foreign bank account (individual and bulk)
Loading Prepaid Card
Third-Party Credit Card Payment

Payments through Digital Banking to all organizations
Transfers to bank account via phone (P2P)
Password change
Mobile phone number change
CVV display

Do you have any questions?

You can disable the additional authentication factor (3-Factor Authentication), i.e., the Transaction Security Code, from the Security Settings of your Profile. Thus, you will be liable regardless of the amount for any damage you may suffer (e.g., as a result of phishing), in accordance with the provisions of Article 74, paragraph 1 of Law 4537/2018 (as amended and in force). Find out about the relevant provision here.

Our customer service team is here for you

Our highly trained team is waiting to answer any questions you may have, in person or by phone.