Download the PDF with detailed instructions for the Request for Fate and the Remittance Amendment.
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All your options regarding remittances, step-by-step
SWIFT Remittances - Online Tracking
You can receive updates and track your money transfer to domestic or foreign banks through NGB’s Internet Banking. How? In just a few simple steps.
Step 1: Search for the transaction
After you complete the SWIFT money transfer transaction, you can search for it in the “Accounts” section of Internet Banking.
Step 2: Find the money transfer
After that, click on the “Find money transfer” option on the lower part of the screen.
Step 3: See the information
In the new screen that will come up, you can see all the information on the progress of the money transfer in real time.
Request for Fate
You can find out more information about the progress of a transfer to domestic or foreign banks that is not via Instant SEPA, has left NBG, and has not been canceled. You only need to be an Internet Banking user and have access to an account. How? In 3 simple steps.
Step 1: Locate the transaction
In the Transactions section, select the transaction and press the "Track" option. Note that for corporate users with more than one signature, transaction approval is required according to the approved scheme for each user as provided by the company.
Step 2: Submit a Request for Fate request
If the transaction has GPI tracking, the transaction details are displayed, and the Request for Fate appears underneath the information. Click "Submit now."
Step 3: Fill in the OTP
Once you have filled in the OTP, the process is completed and you will be informed about the progress of your application in a few working days.
Remittance Amendment
You can modify a remittance to domestic or foreign banks that is not via Instant SEPA, has left the National Bank, and has not been canceled. You only need to be an Internet Banking user and have access to an account. How? In 3 simple steps.
Step 1: Select the transaction
In the account transaction, select the transaction and click on the "Modify" option. Note that for corporate users with more than one signature, approval of the transaction is required according to the approved scheme for each user as provided by the company.
Step 2: Submit an Amendment Request
You can edit the details of the transaction and submit your request. You can modify the beneficiary's account (if it is with the same bank), the name of the beneficiary, and the reason for the transaction.
Step 3: Fill in the OTP
Once you have filled in the OTP, the amended details are displayed, and you are informed that your request has been successfully registered.
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