Information about your card

  • This statement includes transactions and payments carried out and forwarded to our services by the date your credit card account was cleared. 
  • Every month, you are expected to pay at least the MINIMUM INSTALMENT. Of course, you can pay a higher amount if you wish. However, failure to pay in due time will incur default interest.
  • The Bank can assign to debtor notification companies the task of informing the debtor and/or the guarantor of their overdue debts (as per Law 3758/2009), disclosing only the personal details required, in accordance with the relevant legislation.
  • Interest is each time calculated through to the clearing date of this statement.
  • Each instalment paid covers first expenses and interest, and then the principal as quoted in the statement.


Payment of credit card dues

  • Via NBG’s ATMs using your debit card, as long as it's linked to your credit card. In case of cash payment, if the transaction is conducted after 18:00 it will receive the date of the next working day. 
  • By automatically debiting the deposit account that you hold with NBG, provided that you have duly authorized the Bank to do so.
  • In cash at the teller’s desk in any of NBG’s branches.
  • Via Phone Banking at +30 210 4848484 using your USER ID and entering an ΟΤΡ which is sent via Viber or SMS to your mobile phone.
  • Via NBG's i-bank Internet, and Mobile Banking services.
  • At any ELTA branch by presenting the quick payment slip attached at the bottom of your statement.


Contact details

  • In case of loss or theft of your card or for any further information or clarification, call +30 210 4848484, at any time 24/7.



Contact Us

We are always ready to respond to your requests for information or to answer your questions about our products and services.

Request more information

Please complete the following details so we can provide you the information you need. In case of fraud, please contact our call center directly at 210 484 8484.
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