NBG Authenticator app

You can approve e-commerce transactions that require strong authentication on your mobile
NBG Authenticator app

Make all your transactions safe

You get approval for all your e-commerce transactions. Just download NBG Authenticator to approve every e-shop transaction quickly and securely.

I receive push notifications

I approve or cancel a transaction easily

I shop online

I have fingerprint authentication

I have Face ID

I receive push notifications

I approve or cancel a transaction easily

I shop online

I have fingerprint authentication

I have Face ID

I receive push notifications
I approve or cancel a transaction easily
I shop online
I have fingerprint authentication
I have Face ID

Do you want more information?

Strong Customer Authentication is a control process that verifies a card owner (whether credit, debit, or prepaid card) when he/she makes an online transaction and ensures the transaction is carried out by him/her.  

This process is enforced by Directive (EU) 2015/2366 on payment services (PSD2 – L 4537/2018), which was incorporated into the Greek legislation by Law 4537/2018. According to the said Regulation, strong customer authentication identifies the cardholder based on the use of at least two of the following three elements: 

  • An element that only you know (e.g., password) 
  • An element that is in your possession (e.g., mobile phone) 
  • Biometric data (e.g., fingerprint)

Since 01.01.21 for certain e-commerce transactions, depending on the amount and other transaction features, it is not enough to enter the card data (number, expiry date, three-digit security code); users must also enter two security elements.

You have three options in carrying out online transactions with the added security of Strong Customer Authentication: 

  • through Mobile Banking 
  • through Internet Banking 
  • though the NBG Authenticator app 
The NBG Authenticator app is a way to approve online transactions that require strong user authentication. You can use the app even if you aren’t an NBG Internet & Mobile Banking user.
If you have the NBG Mobile Banking app and have enabled the notifications, you do not need to download the NBG Authenticator. You can make secure transactions via Mobile Banking.
You can register using your credit (primary or additional), debit, or prepaid NBG card. You will be asked to activate your fingerprint or Face ID for easy connection. The app is supported by Android 6 and above devices if they have fingerprint functionality.

Digital Banking on your computer, tablet, and mobile

With one application, you have many advantages.

I shop online, from wherever I may be
I don’t waste time by making visits to the bank
I can access my transactions at any time

I have an overall picture of my banking affairs
I can manage my finances at a glance
I can see my income/expenses totals

Enjoy the ease and convenience of Digital Banking

NBG Mobile Banking App

Choose the corresponding store to download the application to your mobile.
App StoreGoogle PlayHuawei AppGallery

Internet Banking

Sign up to manage your transactions, monitor your accounts, and get lots of online features.
Sign up today Sign up today

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Our customer service team is here for you

Our highly trained team is waiting to answer any questions you may have, in person or by phone.  
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