Distinctions & Awards

We are committed to constantly becoming better.

The distinctions our Bank has consistently received over the years stand as a testament to our commitment to delivering value to our customers, supporting society, and contributing to a more sustainable future.

They reflect our continued investment in innovation, technology, service excellence, and responsible growth, while recognizing our commitment to creating long-term value.

At the same time, they strengthen our resolve to continue creating value with consistency and responsibility.

Below are the most significant distinctions received by our Bank, presented by category and year.

2026

Boussias – Cloud Computing & SaaS Awards – Gold

Gold Award in the Cloud Development Innovation category for the project “AI Empowered Knowledge Management Platform”, an innovative platform that leverages Artificial Intelligence to enable more effective knowledge management and utilization.

2026

Boussias & SEKEE – Mobile & IoT Awards – Gold

Gold Award in the Mobile AI category for the project “Sofia AI Agent: Conversational & Transactional AI Agent” for Retail, Business & Next, an AI-powered solution that enhances customer service and transactions.

2026

Boussias & SEKEE – Mobile & IoT Awards – Gold

Gold Award in the Mobile Banking, Insurance & Finance Apps category for the project “Next by NBG: Redefining Banking for the Gen Z Generation”, a modern digital banking experience designed for the next generation.

2026

Boussias – Digital Finance Awards 2026 – Gold

Gold Award in the categories Best GenAI Project, Best AI Project for Customer Experience and Best Digital Marketing Initiatives for the project “NBG GenAI Customer & Marketing Accelerator: Real-Time Decisioning, Rapid Request Resolution & Hyper-Personalization.”

2026

Boussias & Hellenic Institute of Customer Service – Loyalty Awards 2026 – Gold

Recognition at the Loyalty Awards as Best New Product / Service Loyalty Initiative for the Skroutz Plus Mastercard by NBG, a card that makes our customers’ everyday purchases even more rewarding.