NBG Pay provides your customers with an innovative, cost effective and secure payment solution. Accept payments in-store, online, over the phone or on the move.
Grow your business by accepting card payments. NBG Pay enables businesses to accept card payments in-store, online, over the phone or on the move.

NBG and EVO Payments Inc. (“EVO”) have entered into a long-term strategic partnership as NBG Pay*, to provide merchant acquiring and payment processing services.  EVO is a leading company in the provision of payment technologies and services with a presence in over 50 countries around the world.  NBG’s valued and wide client base combined with EVO’s technological payments expertise will bring significant benefits and value to our customers. 

Contact Information
For further information or for any queries, please contact NBG Pay by e-mail, telephone or post as follows:
Enquiries: [email protected]
Telephone: 210 950 3600
Postal address: 
3 Anthoussas Avenue
153 51 Pallini 

Data Privacy - how does NBG Pay safeguard my personal data?

Information on how NBG Pay safeguards your personal data can be found in our Privacy Statement.  If you have any further queries regarding the processing and use of your personal data or your rights under GDPR, please contact us at [email protected].

Feedback – do you want to provide feedback or make a complaint?

Our primary goals are to provide you with the highest level of customer service and to continuously improve the services we provide to our customers.  There may be cases where you feel that the quality of customer service or the services provided to you by NBG Pay do not fully satisfy you.  If you would like to provide feedback or make a complaint, please send an email to the following address and we will contact you shortly [email protected].

Alternative Independent Dispute Resolution Bodies

You can find out more about the alternative/out-of-court dispute resolution and the Alternative Dispute Resolution (ADR) bodies, which are registered with the ADR register and you can contact, at www.mindev.gov.gr , the site of Ministry of Development and Investments, under For citizens-consumers/Information & Customer Protection Issues/ the Service /Alternative Dispute of Consumer Disputes.

Furthermore, for any dispute or contention, the Customer can use the special out-of-court redress procedures by contacting alternative dispute resolution bodies such as the Hellenic Financial Ombudsman, Massalias 1, 106 80 Athens, tel.: 10440 (local call rates)/ +30 210 3376700 (international calls), webpage: www.hobis.gr, Hellenic Consumers’ Ombudsman, Leoforos Alexandras 144, 114 71 Athens, tel: +30 210 6460862, webpage: www.synigoroskatanaloti.gr, or on the Online Dispute Resolution platform (https://webgate.ec.europa.eu/odr) for cases of online agreements.

* NBG Pay S.A. is a licensed payment institution (Credit and Insurance Committee Decision 442/2/2.11.2022), authorized and regulated under Law 4537/2018 by the Bank of Greece, registered with the General Commercial Registry (G.Ε.ΜΗ.) under G.E.MH. Nr. 164307201000, Tax Registration Nr. 801839155, Tax Authority: FAE Athens, with registered seat at 74 Piraeus Street, 18346 Moschato, Αthens, Attica.