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Overview

Prepaid Visa is the prepaid, reloadable NBG card, which enables you to make purchases in stores and businesses around the world, as well as carry out secure transactions over the internet.

The NBG Prepaid Visa card gives you total control over your money management and helps you organize your purchases, by loading the card simply and quickly with the amount you wish.
Furthermore, the NBG Prepaid Visa card participates in the total reward program go4more, as your day-to-day transactions earn you points that you can redeem at a wide network of participating businesses all over Greece.

Prepaid Visa can be used for:

• Purchases of goods and services at all businesses displaying the VISA logo in Greece and overseas; 
• Contactless transactions at businesses equipped with the special readers;
• On-line purchases at e-shops.
• Additional transactions, including hotel and car bookings, phone and mail orders, standing orders;
• Cash withdrawals via NBG's i-bank ATM network or the ATM network of other banks in Greece and overseas, as well as via POS at the Branch network of other banks.


Apply for our Prepaid Visa card with contactless transaction technology and carry out secure purchases and transactions in Greece or abroad, 24/7.

The reloadable Prepaid Visa card is issued together with the i-bank payband, as an accompanying means of payment.

 

Gain control over your money

With the NBG Prepaid VISA card you have complete control over your money management and the organization of your purchases. You will be asked to select a Daily Transaction Limit and a Daily Withdrawal Limit for your Card, but you are entitled at any time to change these limits. You can carry out transactions within the limits you have set, provided there are sufficient funds on your Card. 

Fast and secure purchases

With NBG's Prepaid Visa card you can purchase goods and services at all businesses displaying the Visa logo in Greece and overseas. 

At businesses equipped with the special POS terminals displaying the logo for contactless transactions, you can carry out secure contactless transactions for any amount. Hold the Prepaid Visa in front of the reader for a few seconds, until you hear a beep. 

For amounts up to €50, the transaction is completed without you needing to enter your PIN (*). For amounts over €50, type your PIN, if requested, and the transaction is completed.

Secure internet transactions

With NBG's Prepaid Visa you can make online purchases at e-shops. Furthermore, via our upgraded Verified by VISA service, for which you can sign up automatically free of charge, you can carry out remote transactions with verified internet sites at a heightened level of security.
For details click here.

Additional transaction options 

Prepaid Visa offers you a range of additional transactions including:

  • purchases of goods or services requiring pre-authorization (e.g. hotel bookings or car rental), 
  • phone and mail orders,
  • standing orders

    Cash withdrawals

    You can withdraw cash by using your PIN  at any i-bank-ΑΤΜ  of NBG or other banks, in Greece or overseas and via the special POS devices at branches of other banks.

    Card activation

    Prepaid Visa is sent to the cardholders inactive. You can activate your card either via NBG i-bank ATMs or via the i-bank Internet Banking service, provided you're a registered user.

    Loading your card is easy

    It is very simple to load your Prepaid Visa card, at any time via:
  • i- bank Internet Banking  Mobile Banking and Phone Banking NBG services, provided you're a registered user, by transferring funds from a deposit account,
  • any NBG branch  by cash, or transferring funds from a deposit account,
  • NBG's i-bank ATMs by depositing cash (at i-bank ATMs that can be used for cash deposits without an envelope) directly to the Prepaid Visa,
  • by charging your NBG or other Bank's card via the i-bank Pay app

    Prepaid Visa can also be loaded by third parties, via Branches or i-bank networks, provided that they know your card number.

    Card loading is allowed within the current applicable Loading Limits set by the Bank per transaction, day and year. 
    If you're also the holder of any other prepaid Card products in any form, the Loading and Transaction Limits are common and apply in aggregate for all of the Cards.

    How to unload your card 

    Prepaid VISA enables you to collect, in all or in part, the amount of the available balance on your Card, in cash via NBG Branch counters or by transferring said balance to your NBG account via:
  • the i-bank Internet/ Mobile Banking and Phone Banking services
  • NBG Branch counters

    For more information on the charge rates for transactions carried out with Prepaid Visa, click here.

    Participation in the go4more program

    go4more is the first program to reward your total relationship with NBG, as the NBG banking products in your possession (Deposits, Loans, Bancassurance and Investment products), and your daily banking transactions (whether through Internet /Mobile Banking, or your cards), earn you points that you can redeem at a wide network of participating businesses all over Greece.

    Prepaid Visa participates in go4more and rewards your daily purchases at millions of businesses displaying the VISA logo. By signing up for go4more and using Prepaid Visa, you collect points that you can redeem in future purchases by paying less or nothing at all.

    To get detailed information on the terms of go4more and to sign up here.

    Management capabilities via i-bank Internet Banking service
  • freeze/ unfreeze (temporarily deactivate) the card
  • freeze/ unfreeze specific types of transactions, including:
    • transactions at e-shops;
    • withdrawals from ATMs
    • payments at POS
    • transactions abroad
  • management of limits for online purchases and withdrawals
  • card reported as lost/stolen
  • CVV receipt
  • unlock PIN

    Additional capabilities via i-bank Internet Banking:
  • card activation: Prepaid Visa is sent to you inactivated; you can activate it via i- bank Internet Banking  . In this case, your first transaction needs to be carried out at an ΑΤΜ (including change of ΡΙΝ).
  • reissue Prepaid Visa

     

    (*) For your own security you may sometimes be asked to enter your PIN for transactions worth less than €50.



You can readily issue a new Prepaid VISA via i-bank Internet or Mobile Banking app by submitting an application for the issue of a Prepaid VISA and get it by accepting its terms of use. After a few days you will receive your card by mail at the address you've given us.  

If you are not a registered user in i-bank Internet or Mobile Banking, click here to find out how to sign up fast and easy. 

If you are not an NBG customer, you can easily become one through your mobile phone. Click here to find out details.

You can also get your card issued readily at our branch network!

 

Useful Information

  • Information

    You can monitor your Card-based transactions at any time through NBG's i-bank Internet/ Mobile Banking, Phone Banking services and NBG's i-bank ATMs. 
  • Change of PIN

    You can change your PIN to another of your own preference by selecting "Change PIN" from the main menu of any NBG ATM and following the instructions displayed on the screen.
  • Security

    NBG provides maximum security in your transactions with Prepaid VISA. However, the security of your transactions is also your own responsibility. Therefore, you should keep in mind that:

    your PIN is equivalent to your signature and:
    •  is unique, strictly personal, and confidential;
    •  should not be disclosed to anyone else, even the staff of the Bank;
    •  should not be written on the card, or on any document or object accompanying the card,
    •  when you type it out, cover the keypad with your free hand;
    •  never accept any help from anyone else when entering your PIN;
    •  make sure that the next customer is standing at a safe distance from you;
    •  for maximum security, you are advised to change your PIN regularly.

    Your Password also ensures secure online transactions with internet sites verified by Verified by Visa and

     • should not be kept with the card;
    • should not be saved in electronic or any other form;
    • should be entered only at secure workstations (PC, Laptop, i-Phones);
    • when you type your password make sure that no one is watching you.
  • Contact details

    For more information and/or assistance, you can call NBG's Contact Center at +30 210 48 48 484 from anywhere. Say "Agent" to be put through to one of our agents.
  • Loss of card or PIN

    You can call  +30 210 48 48 484  at any time of the day from anywhere in Greece or  if you're abroad. Say "Loss" if you've lost your card, or "Agent" if you've forgotten your PIN. Alternatively you can cancel the card yourself via i-bank or Mobile Banking.
  • Change of particulars

    Please inform us immediately of any change in your personal particulars (address of residence, contact information etc.) simply by visiting an NBG Branch.
    Find out about the required ID verification documents at any NBG Branch or by calling at +30 210 48 48 484 from anywhere.


The reloadable Prepaid VISA card with contactless technology, is issued together with the i-bank payband, as an accompanying means of payment.

The i-bank payband is a fast and simple method to make contactless payments, brought to you by NBG. You can simply wear it on your wrist and use it to carry out your everyday purchases – no fuss, no cash, no card required.

The i-bank payband is used in combination with the Prepaid Visa card, it shares joint transaction limits, and offers you the benefits of the prepaid card.

Fast and secure purchases

You can use the i-bank payband to carry out almost the same transactions you can carry out with the Prepaid Visa, including contactless transactions at businesses, online transactions, mail or telephone orders, standing orders, pre-authorized transactions for hotel bookings and car rentals.

In any case, depending on your purchase you can use the i-bank payband or your card wherever you are. You can carry out transactions within the daily limits you've set, provided there are available funds on your Card.

The transaction limits are common and apply in aggregate for the Prepaid Visa and the i-bank payband.

How to load

To use your i-bank payband or your Prepaid VISA , you simply need to pre-load the amount you wish, simply and easily via:

 •  i-bank Internet Banking , Μobile Banking and Phone Banking services, if you're a registered user.

 • NBG  Branches  

• NBG i-bank ATM network (using the card)

•  by charging your NBG or other bank's card via the i-bank Pay  app

The amount you load to your Prepaid Visa card is also available for use via i-bank payband! 

Card loading is allowed within the current applicable loading limits set by the Bank per transaction, day and year. 
If you are also the holder of any other prepaid card products in any form, the loading and transaction limits are common and apply in aggregate for all of the cards.

How to unload

You can unload all or part of the available balance via:

 i-bank Internet BankingMobile Banking and Phone Banking services, if you are a registered user. 

• NBG  Branches  by crediting an NBG account

How to apply

Apply now to get the i-bank payband with contactless technology together with the Prepaid Visa Card and carry out your transactions easily and safely! Visit any NBG Branch.

Alternatively, if you're a registered user of the  i-bank Internet Banking  or Mobile Banking  service, you can submit an application for the issue of a Prepaid VISA card and i-bank payband application online and get it by accepting the terms of use.

You will receive the i-bank payband together with the Prepaid Visa via a letter sent by registered mail at the postal address you've given the Bank.