Run your business smoothly and securely with i-bank e-Enterprise

Make your business more competitive by providing your customers with an enhanced online experience, offered by NBG Pay.

Monitor your transactions on a real-time basis

You can monitor your e-shop’s transactions wherever you may be. All you have to do is login to the merchant administration portal from your mobile phone, tablet or desktop.

Manage your transactions and reporting

From creating reports and managing instalments to settling transactions and searching for orders and other procedures, you can have an aggregate view of your e-shop’s transactions.

Provide a variety of payment methods

From e-mails using a virtual POS terminal to phone and online payments in the store using a card, you can provide your customers with many options to complete their purchase.

Virtual POS

With the virtual POS you can simplify your e-shop's procedures. From orders to card confirmation, blocking amounts, and refunds.

Interest-free instalments

You can give your customers the option of interest-free instalments when using Mastercard and Visa cards that participate in the instalment program.

Control the checkout process

You can monitor your customer service status at any time.

Would you like to talk with us about your needs?

You can contact one of our representatives about anything you need.

Make an appointment
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Make transactions using cards easier through tokenization

For the secure storage of your customers' card details you can create a unique number (token) corresponding to their card number and use it in subsequent payment transactions.
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testimonial card

NBG's digital transformation always takes mature and stable steps. This way it becomes a catalyst for us, aiding our operations.
Gianna Ioannidou
Managing Director at All Web Solution SA

I want the options offered by the i-bank e-Enterprise platform

To register and take immediate advantage of the platform's features, if you operate in retail sales of products or services, all you need to do is open or hold a sight account with us.

Do you want more information?

NBG Pay provides your customers with an innovative, cost effective and secure payment solution. Accept payments in-store, online, over the phone or on the move.
Grow your business by accepting card payments. NBG Pay enables businesses to accept card payments in-store, online, over the phone or on the move.

NBG and EVO Payments Inc. (“EVO”) have entered into a long-term strategic partnership as NBG Pay*, to provide merchant acquiring and payment processing services.  EVO is a leading company in the provision of payment technologies and services with a presence in over 50 countries around the world.  NBG’s valued and wide client base combined with EVO’s technological payments expertise will bring significant benefits and value to our customers. 

Contact Information
For further information or for any queries, please contact NBG Pay by e-mail, telephone or post as follows:
Enquiries: [email protected]
Telephone: 210 950 3600
Postal address: 
NBG Pay SA
74 Piraeus Street
18346 Moschato
Athens
Attica

Data Privacy - how does NBG Pay safeguard my personal data?

Information on how NBG Pay safeguards your personal data can be found in our Privacy Statement.  If you have any further queries regarding the processing and use of your personal data or your rights under GDPR, please contact us at [email protected].

Feedback – do you want to provide feedback or make a complaint?

Our primary goals are to provide you with the highest level of customer service and to continuously improve the services we provide to our customers.  There may be cases where you feel that the quality of customer service or the services provided to you by NBG Pay do not fully satisfy you.  If you would like to provide feedback or make a complaint, please send an email to the following address and we will contact you shortly [email protected].

Alternative Independent Dispute Resolution Bodies

You can find out more about the alternative/out-of-court dispute resolution and the Alternative Dispute Resolution (ADR) bodies, which are registered with the ADR register and you can contact, at www.mindev.gov.gr , the site of Ministry of Development and Investments, under For citizens-consumers/Information & Customer Protection Issues/ the Service /Alternative Dispute of Consumer Disputes.
Yes, the platform is simple and easy to use, and you can read further details in the e-Enterprise User Guide.
You can accept various cards such as Visa, Mastercard and JCB.
Yes. You can reverse any transaction made by your customer and return/credit its amount to his card account. You can choose between partial or full refund.
With tokenization you can collect information from your customers' cards, and create a unique code (token) that will correspond to each card number, so that you can use it, instead of its details, in future recurring payments/standing orders.

Digital Banking is now simpler than ever

Download the NBG Business Mobile Banking app now.

Manage the daily transactions and banking needs of your business easily and quickly, wherever you are.

View all of your business’s products, make transfers and remittances, pay bills, personalize your home screen according to your needs and manage all approvals, online, from your mobile.


business banking mobile app

For you and your business

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Your Business Banking RM is waiting for you

Your Business Banking RM will propose ideas and provide you with guidance on the options that best suit your needs. With their direct support and specialized knowledge, you can define your goals and set up the right plan to achieve them.
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