Business Mobile Banking App

In order to access NBG Business Mobile Banking, you must be an NBG business client and have Internet Banking codes, which you can use to log in to the application.

If you are not an NBG business client yet, you can become one in two ways:

• By following the Business Digital Onboarding process, through Internet Banking.
• By visiting an NBG branch.

Through the new app you can:

• Have an all-round view of your business accounts.
• Make transfers to Greece and abroad.
• Pay your business’ bills and debts instantly.
• Instantly approve or reject transactions.
• Share your transaction receipts to your mobile contacts via e-mail and save them on your device.

Gain access to important features, tailored to the job position of each user connected to the app.

In case you have forgotten your username and/or password you will need to contact the legal representative of your company.

More specifically, the legal representative of your company needs to visit one of our branches, or call us at +30 210 4848484, in order to request to reset the username or password of a job position.

If you enter a wrong username and/or password more than 3 times, access to your account will be blocked. In order to take the necessary steps to recover your password, you need to:

• contact the legal representative of your company*, or
• call +30 210 4848484, or
• ·visit our respective branch that serves your company

*More specifically, the legal representative of your company needs to visit one of our branches, or call us at +30 210 4848484, in order to request to reset the username or password of a job position.

To reactivate the service, you will need to log in to the app with your username and password and reset Fast login through the "Settings" option in your profile.

The Fast login service - via Touch ID, Face ID or 4-digit PIN - is renewed every 90 days at the latest for your security. Also, the service is blocked if you enter a wrong Fast PIN more than 3 times.

In case of a consecutive Touch ID or Face ID recognition failure, the option is disabled for a short period of time and you can try again later.

No. The renewal process of a company's legal verification can be completed online through Internet Banking, upon successful submission of the appropriate legal documents. Through Business Mobile, you can check the expiry date of the current verification and its corresponding status. Moreover, you can view the history of verification requests that have been performed through Internet Banking.