“Sometimes it's personal"
With more than 30 participants, the 14th Fintech Talks welcomed Dr. Akis Tsekouras, Principal, Advisors Client Services, Mastercard, who presented the use of AI for personalized services and customer experience optimisation. Through international case studies in retail, financial services and hospitality, we learned more about Mastercard's Dynamic Yield service. The meeting ended up with a relaxed discussion in which attendees took part.
It took place on Thursday 1 February 2024 at the Archimedes Center.