Together, we stay safe
In the unprecedented pandemic period, from the very first moment, we responded swiftly and immediately, established a Committee for Taking Measures, and strengthened daily regular updates for everyone by supporting our people at every step and implementing critical changes to our operating model that had to be made within a short period of time.
Above all, we prioritize the health, safety, and security of our employees and their families and our customers, partners, and society as a whole. So, from the very beginning, we have adopted strict health and safety protocols for our offices and our stores. We moved work from office to home by successfully implementing remote working from March 2020; we changed - where necessary - our internal organization, invested in all the necessary technological tools, and developed internal channels of communication. To this day, we maintain all the necessary measures and respond promptly to any new condition.
Mental Health & Wellbeing
Recognizing the challenges we face in the demanding pace of modern life, the difficulties that arise through extraordinary circumstances such as recent natural disasters and the evolution of the pandemic disease, we seek to maintain balance and protect our people's mental and emotional health and their families.
With the Employee Assistance Program, in collaboration with specialized counselors, we offer counseling services for any personal, work, or family issue we face in our daily lives. The use of the service is unlimited and free of charge for our immediate family members with respect to anonymity and confidentiality of communications and us.
For the smooth introduction of the program, a particular area has been developed on the Bank's Intranet where all the key aspects of the service are posted in detail, and every month detailed articles and/or podcasts are published around various topics such as mindfulness tips, empathy, mental health, support for people with serious illnesses, etc.