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Security in your transactions via the Internet, phone and ATM

NBG has made very substantial investments in security systems, deploying strict transaction security specifications in line with international standards.

Security of banking transactions carried out via Internet, Phone, Mobile Banking and ATM is a top priority, both as regards the protection of your personal data and the confidentiality and integrity of the transactions you carry out.

The best evidence of our customers’ trust is the ever increasing number of our Internet, Phone and Mobile Banking users.

In addition, we constantly monitor developments in e-banking security-related issues and are quick to deploy the most advanced technological applications to safeguard your transactions. One such measure is the use of the i-code device, which automatically generates a single-use code and is considered the most advanced method worldwide of keeping electronic transactions safe from violation.

 

Information and Support
 

For further information or technical assistance, or to report loss of your password or i-code device or your card simply call NBG’s Contact Center any time of the day, any day of the week: 

18 18 18 (from Greece)
+30 210 4848484 (from abroad)

When you hear the voice menu, say:
-  “Loss” in order to declare loss of your card. Your card will be blocked on the spot. 

 - “Support” in order to be put through to one of our agents for information and technical support about Internet, Mobile and Phone Banking.  

If you prefer, you can send your question by:
- e-mail: contact.center@nbg.gr 
- fax : +30 210 4806865.