Payment of your loan instalments
The loan instalments are debited automatically to your deposit account held with NBG which you stated for the collection of instalments.
keep you duly updated, NBG sends you a statement of account periodically,
containing information on your loan and the amount of the following monthly
Late receipt of loan statement
loan statement will be sent periodically to the address you’ve given us. If for
any reason beyond the Bank’s control the statement is not delivered to you, the
instalment will nevertheless still be due for collection, as required under the
For more information, visit your Branch.
Late payment of loan installment
You must endeavour to settle your dues as soon as possible.
Failure to pay an installment incurs default interest for the period it remains in arrears, while it is also taken to indicate transactional delinquency. In addition, your loan contract may stipulate further penalties.
Change of deposit account used to service the loan
To change the deposit account which is linked to your loan visit an NBG Branch and indicate the account you wish the instalments of your loan to be debited to.
Interest rate changes
The interest rate on the loan is floating and adjusted on the last working day of each month in line with changes in the 3-month Euribor for interbank deposits in Euro (reference interest rate*), rounded to three (3) decimal places, as it stands two days before the said date.
Specifically for the first instalment the reference rate will apply as determined two business days prior to the first disbursement of the loan.
* if, on the day the rate is determined, the 3-month Euribor for interbank deposits in Euro (reference interest rate), is lower than the current intervention rate of the European Central Bank (ECB) for the Eurosystem's main refinancing operations, then the reference interest rate for the calculation of the said interest rate is the ECB rate applicable on the specific date.
Payment Protection Program
You can enjoy the protection cover offered by the Payment Protection Program, by choosing to sign up for it when applying for the loan.
can visit the Branch that granted you the loan and pay any amount you wish for
partial or total repayment of your loan before its expiry, without any
Change of particulars
Please inform us immediately of any change in your personal particulars (home address, contact information etc.) simply by visiting an NBG Branch.
Find out about the required ID verification documents at “Have you introduced yourself? If not… do it now”.