Your loan installments are automatically debited to the deposit account that you hold with NBG and have stated that you wish to be debited for their payments.
To enable you to keep track of your loan and respective dues, we send you a quarterly loan statement containing information on your loan and the amount of the next installments.
Late/non receipt of your loan statement
The loan statement will be sent each trimester to the address you have given us. If for any reason beyond the Bank’s control the statement is not delivered to you, the installment will nevertheless still be due for collection, as required under the loan agreement.
For further information, visit your local Branch.
Late payment of loan installment
You must endeavor to settle your dues as soon as possible.
Failure to pay an installment incurs default interest for the period it remains in arrears, while it is also taken to indicate transactional delinquency. In addition, your loan agreement may stipulate further penalties.
Change of deposit account used to service the loan
To change the deposit account which is linked to your loan visit one of our Branches and indicate the account you wish the installments of your loan to be debited to.
Interest rate changes
The interest rate on your loan is floating and is subject to quarterly revision in line with any change in the 3-month Euribor carried out on the last day of each calendar quarter, rounded in three (3) decimal digits, as it stands two business days prior to that date.
Payment Protection Program
The Payment Protection Program option is available at the time you apply for the loan.
Early repayment (in all or in part) of any amount you wish is available free of charge.
Change of personal information
Please inform us immediately of any change in your personal particulars (home address, contact info etc.) by simply visiting an NBG Branch.
To find out which documents are required to verify your particulars, please read our brochure “Have you introduced yourself? If not… do it now”.