Via the mobile app, which is available for smartphone or tablet devices operating with:
No. You have the option to book an appointment for the next day or any day after that, with a time limit set at 14:00. Therefore, in case a user on Monday:
Upon entering the branch, the user presents the appointment number or the e-mail/sms/viber they have received during the booking to the front desk or any other available employee of the branch, so that the appointment is confirmed and they get directed to the agent in charge.
The confirmation e-mail includes all the needed information of the booked appointment:
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