i-bank Pass

You can generate an i-bank pass queue number on your desktop, tablet, or mobile before visiting the branch

See all the services in one place

You just need to download the app or select the functionality on Mobile Banking to issue your i-bank pass ticket and get a notification when your turn is coming up. You can also book an appointment relating to any Branch service.

I have a queue number

I have an appointment

I get a great service

I get updates when my turn is coming up

I have a queue number

I have an appointment

I get a great service

I get updates when my turn is coming up

I choose Digital Banking on all my devices

So many benefits with just one move

I shop online, from wherever I may be

I don’t waste time by making visits to the bank

I can access my transactions at any time

I have an overall picture of my banking affairs

I can manage my finances at a glance

I can see my income/expenses totals

Enjoy the ease and convenience of Digital Banking

Mobile app

Simply go to your phone's app store and download the NBG app.

Internet Banking

Digital Banking is simple and easy

Do you have a couple of minutes? Check out how easy it is to bank digitally.

00:00

Issue your Digital Banking credentials online

Do you want more information?

How many i-bank pass tickets/appointments can I generate/book?

Every day you can generate up to 3 tickets for service at an NBG counter and/or book up to 2 appointments for any other Branch service.

If I exit the app, how can I restore my generated ticket or my arranged appointment?

Relaunch the app and select My tickets or My appointments from the menu. Select your appointment or ticket and show it to a member of our staff at the Branch. Please note that every ticket issued by i-bank pass remains active until it is called by the counter of the Branch where you’ve chosen to be served. Every appointment remains active until the date and time it is booked.

What is the duration of i-bank pass tickets and appointments?

Ticket:
The ticket is issued on the same day you wish to be served at the cashier.
Appointment:
You can create / make an appointment for the store of your choice, which has the service, at the earliest for the next working day and for a period of up to one (1) month.
It is noted that the appointment for the next working day is created until 13:59 of the previous day, while from 14:00 onwards for the next working day.

Can I save the Branches I visit more often?

Yes, you can save a Branch and mark it as a favorite by pressing the heart sign after choosing it. You can then find it under your Favorites in the menu.

 Is there a charge for using I-bank pass?

Downloading and using the app is free of charge. Please note that data rates depend on the pricing policy of your phone network provider.